![]() ![]() Please Note: Saturday Deliveries not included, please contact us if you need a Saturday Delivery. Orders under £75 will be subject to a £4.95 (including vat) charge (GB Mainland).Įxpress Delivery (usually next working day):Įxpress Delivery (GB Mainland Only) for orders before midday at an additional cost of £3.99 including VAT (these deliveries will normally arrive the next working day, but are not guaranteed). Orders of £75 (including vat): Free of Charge (GB Mainland Only). Most Orders Despatched within 2 -3 working Days (stock located within our own warehouses, no third parties, no hidden drop shipping). If you aren't happy with any part of the referral process please contact us. If you are still dissatisfied you can use our complaints procedure. Contact usįor general enquiries email 03456 08 12 06. Our Adult and Older People Services privacy notice (PDF 297KB) explains how we may use your in providing the Aberdeenshire Lifeline service. This explains what we are responsible for and what the person using Aberdeenshire Lifeline is responsible for. It also includes the weekly charge for community alarms and telecare equipment.Ī member of staff will contact you to arrange installation of the equipment requested in the referral form. On installing the equipment, you or the nominated person will be asked to sign our service level agreement. The form also includes information such as your doctor's details and the type of equipment requested. You can use our guide to community alarms and telecare to help you decide the equipment you need. These contacts should be (if possible) family, friends or neighbours who are happy to be contacted in an emergency to help you. You need to complete the personal details and nominate three contacts including their home, work and mobile telephone numbers. The referral form details information about the person who may need help in an emergency at any time, day or night. ask health care staff at your local GP practice to make a referral for you.You can make a referral if you think you, or someone you know, may benefit from our community alarm or telecare service. Making a referral to Aberdeenshire Lifeline You may need to contribute towards the cost of community alarms and telecare. You may be eligible for Aberdeenshire Lifeline if you need care to live independently at home, whatever your age, and if you have: Our guide to community alarms and telecare (PDF 632KB) has m ore information about the equipment available and may help you identify which equipment may provide the best support. Telecare can provide reassurance and access to immediate help, if needed. Telecare can offer a safer home environment and give you greater control over your lifestyle. pressure mats (which detect movement or lack of movement).door contacts (which can raise an alert when the door is opened).The equipment is unobtrusive and is installed in your home by trained technicians, with minimal disruption. Telecare provides a range of additional alarm systems that can alert you when something needs your attention, or alert others to help you when you need it. They will arrange for help to arrive, if needed. Our trained operators will speak to you directly to ask what kind of help you need. ![]() ![]() You wear a pendant with a button which, when pressed by you, sends a signal through the telephone to our centre operators. The community alarm scheme allows you to call for help in an emergency at any time, day or night.Ī community alarm connects to, and uses, your own telephone to contact a trained operator. Making a referral to Aberdeenshire Lifeline.Community alarms and telecare cover a range of devices that use modern technology to help keep you safe and independent in your own home.įind out more about Aberdeenshire Lifeline: Our Community Alarm and Telecare Service is called Aberdeenshire Lifeline. Find out about the community alarm and telecare digital switchover. ![]()
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